Refund policy

Return and Refund Policy

We want you to be satisfied with your purchase. If there is a problem with your order, please contact us as soon as possible at our store contact email.

Damaged, defective, incorrect, or missing items:
If your item arrives damaged, defective, incorrect, or missing, please contact us with your order number and clear photos or videos showing the issue. We will review your request and, when applicable, offer a replacement or refund.

Returns:
Due to the nature of our fulfillment process, physical returns may not be required for certain products. If a return is required, we will provide return instructions.

Refunds:
If your refund is approved, the refund will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Customer responsibility:
Please make sure your shipping address is correct before placing your order. We are not responsible for orders sent to an incorrect address provided by the customer.

To request a refund or replacement, please contact us with your order number and details of the issue.